When you purchase Route Package Protection, you can report an order issue for packages that may be lost, stolen, or damaged. Read Route Package Protection Policies. All issues must be reported within ...
Purchase and Warranty: How do I file an order issue with Route?
To file an order issue with Route, please do the following: 1. Go to the Route Resolve Center (via the Route app or web link from your order confirmation email) 2. Enter your email and order number, c...
Purchase and Warranty: What discount or trade-in programs do you offer?
Lockly offers several discount programs, including a Hero/Medical professional discount and a referral program where both the referrer and the referred customer receive discounts on future purchases. ...
Purchase and Warranty: What are the rates for Route shipping protection?
If the order is $100 or less, the charge is 0.98%. Orders between $100-$5000 will be charged 2%. Please check the Route rates for more information.
Purchase and Warranty: What is Lockly® Pro?
Lockly Pro refers to a series of smart locks and related products offered by Lockly that are designed with enhanced features and capabilities suitable for professional and commercial use. If you’...