If you are locked out due to your Lockly® lock, here are the steps you can take:

Use a Backup Access Method:
Physical Key: If your Lockly model includes a physical key option, use the backup key to unlock the door.
9V Battery Backup: If the lock’s batteries are dead, use a 9V battery. Hold the battery against the connectors located on the bottom of the exterior side of the lock to provide temporary power. Once powered, enter your door code to unlock the door.

Use the Lockly App:
Bluetooth Unlock: If your smartphone is within Bluetooth range and the lock still has power, use the Lockly app to unlock the door via Bluetooth.
Wi-Fi Unlock: If your lock is connected to Wi-Fi and you have internet access, you can unlock the door remotely using the Lockly app.

Access Codes:
Ensure you are entering the correct access code. Double-check for any typos or errors.

Fingerprint Access:
If your lock has a fingerprint scanner, try using your registered fingerprint to unlock the door.

Contact Support:
If none of the above methods work, contact Lockly customer support for assistance. They can guide you through additional troubleshooting steps or provide alternative solutions.
To prevent future lockouts, ensure that you regularly check the battery level using the Lockly app and replace the batteries as needed. Additionally, always keep a backup key or a 9V battery accessible in case of emergencies.