Before you restore the Lockly™ to factory default settings, you must have your Initial Code available. The Initial Code can be found on the VIP Card that came with your smart lock. It will be required to re-pair your lock to the app again.

After you have the Initial Code ready, push the reset button on the back panel of the Lockly™ to perform your reset. See below to see which Reset Process applies for you. Once the smart lock has been reset, all the data previously stored will be deleted.

If Paired with App

Press Reset Button for one (1) second

Open the Lockly™ smartphone app to add your lock using the Initial Code

If Never Paired

Press and hold Reset Button for three (3) seconds